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Where are your wigs made? Crafted in our facilities in Lagos, Nigeria.
Are your wigs 100% human hair and ethically sourced? Yes, 100% human hair from ethical suppliers.
What hair types do you offer? Remy is straight, wavy, curly, and more.
What density options are available? 150–180% standard; custom available.
How long does production take? 1–2 weeks; ask for your order's timeline.
How do custom orders work? Send specs to info@eshmarthair.com; we'll handle it.
Do you offer discounts? Yes, follow @eshmarthair or join the newsletter.
Do you ship internationally? Yes, worldwide—see Shipping page.
How do I track my order? Tracking is emailed when shipped.
What's your return policy? 15 business days for unused items; email sales@eshmarthair.com.
How do I care for my wig? Wash every 7–14 wears with gentle products; detangle and store properly.
How often should I wash it? Every 7–14 wears or as needed; avoid overwashing to preserve natural oils.
How can I reduce tangling and frizz? Brush gently daily, use light serum, and wrap in a silk scarf overnight.
What are the best storage tips for my wig? Keep on a stand to hold shape; store in a breathable bag or box, away from sunlight and humidity.
What wig cap do you recommend? A breathable mesh dome cap or adjustable stocking cap works best for comfort; add a wig grip headband for secure, glue-free wear.
Glue vs. glue-free installation methods? Glue provides a strong hold for longer wear but can damage edges or cause irritation. Glue-free options (straps, clips, grips) are quick, affordable, and safer for everyday use—great for beginners!
What hair care products do you recommend? Opt for gentle, sulfate-free shampoo and conditioner (e.g., Moroccanoil Moisture, Jon Renau, or affordable drugstore options like OGX); add a leave-in detangler or light serum to keep hair soft and manageable.
How long will my wig last? What about shedding? 1+ year with care; some initial shedding is normal.
Can I heat-style or color it? Yes, use a protectant for heat or professional coloring.
How can I reach supportinfo@eshmarthair.com or the contact form for quick weekday replies?
Can I visit a store? Limited locations—check the Locations page.
Crafted in our facilities in Lagos, Nigeria.
Yes, 100% human hair from ethical suppliers.
1. Virgin Hair, Dononor Hair, Natural Straight hair and Remy straight, wavy, curly, and colors and more.
1. 150–180% standard; custom available.
1. 2–4 weeks for Pre-Order; Same day delivery for Ibadan and Lagos for order made Before noon. ask for your special order's timeline.
1. Yes, follow @eshmarthair handles and join the newsletter for discount
1. Send specs to our Whatsapp line or shop directly on the website and delivery can be done depending on order location.
Because our pieces are made with care in small batches, all sales are final except in the cases below.
You can request a return or exchange if:
The item arrives defective or incorrect, or
The item does not fit — provided it is unworn, unwashed, and returned with all tags attached
Timeline:
Notify us within 5 days of delivery
Ship the item back within 7 days (local) or 21 days (international) of delivery
What you get back:
Exchange or store credit — this is our standard outcome for fit and sizing returns
Replacement or refund — for defective or incorrect items different from order only
1. Yes, worldwide—see Shipping page.
2. Tracking update is emailed when shipped, tracking through logistic company
Wash every 7–14 wears with gentle products; detangle and store properly.
1. Every 7–14 wears or as needed; avoid overwashing to preserve natural oils.
1. Keep on a stand to hold shape; store in a breathable bag or box, away from sunlight and humidity.
Unable to find satisfactory answers?
Contact Support